Privacy Policy

At GenAI Digital NZ ("we", "us", "our"), we respect your privacy. This policy outlines how we collect, use, and store your personal information in compliance with the New Zealand Privacy Act 2020 and international standards like the GDPR where applicable.

1. Information We Collect

We collect information to provide and improve our AI-driven services ("The Engine"). This includes:

• Voluntary Information: Name, email address, and project details provided via contact forms or tool inputs (e.g., FarmMate.Ai queries).
• Automated Information: IP address, browser type, and usage data collected via cookies and analytics to optimize system performance.

2. How We Use Your Data

Your data fuels the engine but remains under strict control. We use it to:

• Deliver the services you request (e.g., generating compliance reports).
• Communicate with you regarding project updates or system status.
• Improve our algorithms and user experience (anonymized data only).

3. Data Storage & Security

We treat your data as a critical asset.

• Location: Data is securely stored on enterprise-grade cloud servers (e.g., Google Cloud Platform), which may be located outside New Zealand. We ensure these providers adhere to security standards comparable to NZ law.
• Protection: We employ encryption, firewalls, and access controls to protect your information.

4. Sharing of Information

We do not sell your personal data. We may share data with:

• Trusted Service Providers: Essential partners who assist in operating our website and services (under strict confidentiality agreements).
• Legal Authorities: If required by law or to protect the safety of our systems and users.

5. International Users (GDPR)

If you are accessing our services from the EU/EEA, you have rights under the GDPR, including the right to access, correct, or erasure of your personal data. While we do not make legal decisions solely based on automated processing without human intervention, our tools provide AI-generated advice which should be verified by a human.

6. Cookies

We use cookies to enhance your experience. For detailed information on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

7. Contact Us / Privacy Officer

If you have questions about this policy or wish to report a breach, please contact our Privacy Officer: